Reception Cash Drawer
For a relatively small outlay you could buy a CashDrawer to work
with Resident Pro. In effect, this turns your computer into a reception till. It
makes "cash handling" more secure - each time you receipt a bill, the CashDrawer
Text Your Guests
Resident Pro to send SMS text messages to your guests mobile phones, whilst they
are on the move.
back sales from the EPOS in your restaurant and bar, straight onto the guest bill.
Charge calls from your bedroom phones, straight onto your guest
Pro comes with an 80 page handbook which covers "Getting started" and most of the
Online booking just got easier...
and many more!
“Most online booking solutions require your constant
attention to forever manually update your ever changing availability on the web
- and only sell a limited number of your rooms at a time, in case you overbook.
They also require that you spend additional valuable time dealing with new incoming
bookings. However, “Roomcast” which is Resident Pro's online booking system, makes life much easier…”
1. Generate more revenue from "Live" updating of your online availability
2. Receive bookings directly into your Reservations Chart
on Resident Pro
3. Automatically sell right down
to your last room
4. Links directly to your own website "Roombasket", to "Booking.com", and...
5. Links to all your favourite
agencies using the "Roomcast Channel Manager"
Read an article about online bookings
is the European market leader in online hotel reservations, with more than 30 million
unique visitors per month. They offer hotel rooms through the internet to both leisure
and business travellers worldwide, and promote your hotel through an extensive network
of distribution partners. Their model is commission based with no upfront fee's.
"Roomcast", in Resident Pro, eliminates the time consuming need to manually login
with your ever changing availability, and thus maximises your sales potential online
- selling available rooms at the prices, and restrictions, that you set. New bookings,
modifications and cancellations appear automatically on your Reservations Chart
in a distinct colour.
FREE monthly subscription for Supported users of Resident Pro (Setup
Download Order Form
This full interface is officially Certified by Booking.com.
Imagine your reception desk has closed for the evening. At 2am, a booking is made
on “Booking.com” from Australia. This automatically charts itself on Resident
Pro, and goes on to update your availability on “Roombasket”, on your own website.
In addition to the direct links to Booking.com and to Roombasket (on your own website),
Resident Pro can update all your booking agencies
fast using the “Roomcast Channel Manager”. Save time and increase your exposure
to more channels than you could practically manage effectively on your own. Increase
sales and stay ahead of your competition. You can link to as many sites as you wish
(from a growing list of 150+ sites), or focus on your favourites. 2-way XML sites will deliver bookings straight into
the Resident Pro Reservations Chart, whilst all sites will be automatically updated
with your real availability as it changes.
A MONTHLY FEE applies to this service (Setup fee applies).
Pro’s own online booking service can bring your website alive. Your bookings go
straight from your website, directly into your Reservation Chart on Resident Pro,
and your website availability is kept up-to-date automatically. Your guests receive
instant confirmations, and you can change your prices on demand…”
Roombasket is a commission free booking system for your own website.
- Many guests want to be able to book their room online.
- Roombasket works 24/7, even if your reception is busy a guest can book on your
- With Roombasket guests do not pay a booking fee, and the hotel pays no commission.
- Roombasket makes it really easy to sell your rooms online because it keeps your
website up-to-date automatically with your current room availability.
- You have control over your online prices and can closeout rates and rooms as you
- Online bookings are automatically delivered into your Reservation Chart on Resident
Pro in PINK.
- Guests can book several rooms at a time (even over several different dates!) but
must agree to your terms and conditions and supply their credit card details.
- Optional extra's can be sold online too (i.e. Champagne, Flowers etc.)
- Coupons can be accepted online too (i.e. discounts or freebies when booking online)
and you have control over creating, amending and deleting the coupons.
A special Roombasket Calendar, Shopping Basket and Booking Form, is added to your
website, in your existing colour scheme. This allows guests to ‘book online’ direct.
There are no “per booking” commission fees to pay for the business you receive.
Instead you simply pay an annual subscription fee for the service.
Download Order Form
A “commission free” booking comes in from “Roombasket”, from a guest visiting your
own website. This automatically charts itself on Resident Pro, and then updates
your availability on “Booking.com”.
is your website?
If you use Roombasket, the more visits your website attracts, the more bookings
you are likely to receive.
On average, my uk hotel clients generate in the region £50,000 per annum of online
"commission free" sales direct from their own website using Roombasket. Even most
of the smallest places are managing £20k of business, while some of the more successful
sites are generating over £140k!
Here are some examples of revenue generated using Roombasket by some real hotels in the last 12 months...
Real hotel 1, 28 rooms. £52k
Real hotel 2, 9 rooms. £22k
Real hotel 3, 8 rooms. £49k
Real hotel 4, 18 rooms. £146k
Real hotel 5, 50 rooms. £57k
You too can potentially increase your revenue, save commission charges, and enhance your own website functionality,
by using Roombasket.
"Live" Customer Sites
Many working examples of Roombasket can be seen on actual hotel websites around
Here are just a handfull of some "live" working sites using "Roombasket"
Heworth Court Hotel
Wyndham Arms Hotel
Atrium San Roque (Spain)
Visit website -
Atrium San Roque says "Everything is working amazingly. I always thought you had
the best hotel reservation program on the planet, now with the new Roombasket and
Roomcast you have once again proved that it is."
Hedley House Hotel
Visit website - Hedley House says "Bookings
are steadily rolling in! Very clever, you have excelled yourself... again."
Coach House Hotel
Visit website - Coach House
says "Wish I had added the online bookings to my website last year!"
Burythorpe Country House
Guest Satisfaction Poll
After making a booking, the hotel guest is given the opportunity to rate their Online
Booking experience. Options are from Very Poor, to Very Good. Here are the results
from the respondents (over the first 6 weeks of 2010):-
Very Good 95.25%
Very Poor 0.5%
The vast majority of respondents overwhelmingly thought their booking experience was Very Good. They chose the highest possible rating in the Poll, of "Very Good".
Once your "Roombasket" booking pages are ready for your website, your web-designer will link it to your website. This is simply a matter of adding a link button (a
"book now" button, hyperlink or graphic
of your own) to open a Popup Window
containing the Calendar. There are no Cookies in the process.
“Resident Pro’s own online booking service can bring your website alive. Your bookings
go straight from your website, directly into your Reservation Chart on Resident
Pro, and your website availability is kept up-to-date automatically. Your guests
receive instant confirmations, and you can change your prices on demand…”
Bring your website alive!
It's simple, and it adds functionality to your website - Easily upload all your availability, prices and restrictions, on Resident Pro, without having to fill in any separate availability
No commission charges for Roombasket!
Guests can book online, direct from your own website
Truly automated online availability - When bookings are made or changed on Resident
Pro, the special “Roomcast” software will ensure your website availability is up-to-date.
No more manual or scheduled uploads necessary.
Descriptions and pictures -Rooms and rates can be fully described, and a picture
of the room type is displayed in thumbnail view, and detailed view. The maximum
sleeping capacity of rooms allows the guest to find the room they want, quicker.
Daily pricing, and restrictions - Prices are easily set for any room, on any rate,
with restrictions such
as minimum number of nights, room rate closure, and single
occupancy prices. Choice of rates Rooms can be sold on more than 1 rate basis. For
example, you can sell “bed and breakfast”, “dinner bed and breakfast”, or “room
only” rate - all for the same room - even if you only have 1 room left.
Bookings chart themselves - Incoming Online bookings automatically appear
on the Reservations Chart, on Resident Pro, in PINK, in the right room, on the right
Interactive shopping basket - Totals and grand totals of selected rooms added to
the basket. The basket can be viewed at any time, and amended before proceeding
Instant confirmation - Bookings are virtual real-time, so the guest receives an
instant auto-reply email which confirms their reservation with a unique online 'booking
number'. At the time of booking, the rooms booked are automatically closed out,
Fax alert and failsafe - An optional “secure” fax can be sent to the hotel with
all the booking details. The fax is secure because its contents are encrypted before
being sent to you.
Improved booking form - A summary of the rooms selected in the shopping basket is
displayed on the Booking form. Only the cards that the hotel accepts are displayed
and validated on the booking form.
Extranet Login - There is a private login area where you can view or check your
online availability, prices and restrictions, from anywhere in the world.